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High Risk Automation Jobs In The Financial Sector

The financial sector is undergoing a significant transformation, driven by the rise of fintech and digital technologies. However, Black professionals remain underrepresented in fintech roles and leadership positions. The FinTech Hub was created to address these challenges by offering targeted support for transitioning into fintech and developing leadership skills.

Occupation

Results

Automated Job

Customer Service Representative

Reason for Autmation

AI-driven chatbots and virtual assistants

Emerging Role

Customer Experience Designer (FinTech)

New Skills Needed

  • UI/UX Design
  • Customer Journey Mapping
  • AI-Driven Customer Service Tools

Required Education

UX/UI Design, AI in Customer Service

Our Educational Partners

AI Augmented Jobs

Select your occupation to see how AI is augmenting or complementing it, empowering you to work more efficiently with advanced technologies.

Occupation

Results

Automated Job

Customer Service Representative

Reason for Autmation

AI-driven chatbots and virtual assistants

Emerging Role

Customer Experience Designer (FinTech)

New Skills Needed

  • UI/UX Design
  • Customer Journey Mapping
  • AI-Driven Customer Service Tools

Required Education

UX/UI Design, AI in Customer Service

Our Educational Partners

Fintech Career Opportunities

Explore the major sectors within fintech that are shaping the future of finance

Blockchain & Cryptocurrency

Careers in decentralized finance (DeFi), crypto trading, and blockchain development.

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Digital Payments & Mobile Banking

Roles in building and managing digital payment platforms and mobile banking solutions.

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Robo-Advisors & AI in Finance

Automated investment platforms and AI-driven financial advice systems.

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RegTech (Regulatory Technology):

Careers in compliance, regulation, and risk management powered by technology.

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Insurance Technology

Innovating the insurance industry using AI, big data, and automation.

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WealthTech

Technologies that help manage wealth and investments through automation and digital platforms.

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Open Banking

Roles focused on managing systems for shared financial data between institutions.

Learn More

Assessment Tools To Support Your Career In The AI Economy

AI Readiness Quiz

Assess your general AI preparedness by evaluating your skills, adaptability, and understanding of AI’s impact on the workplace.

AI Job Impact Assessment

Understand how AI and automation could impact your current job, identify tasks at risk, and get tailored recommendations for career growth (AI job Automation Score, Career Recommendations, Skills Gap Analysis, Recommended Courses and more)

Ready to get started?

Shape the Future of FinTech and Finance

The FinTech Hub is your partner in building a successful career in fintech, whether you're transitioning from a finance background, new to Fintech or aiming to take on leadership responsibilities. We are committed to providing you with the tools to thrive and lead in fintech and influence change across the broader financial sector.

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